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Manage account and integration settings

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Account pages hold personal settings. Integration pages control data sent to external systems.

Update the profile and time zone

Section titled “Update the profile and time zone”
  1. Expand Settings in the portal menu.
  2. Open Account.
  3. Complete Email, Phone, and Company. All three fields are required.
  4. Select Save Changes.
  5. Find Account Time Zone.
  6. Choose Time Zone.
  7. Select Save Time Zone.

The account time zone is used for reports, dashboard dates, filters, and displayed times. A scheduled broadcast uses the time zone selected in its own schedule. Editing these account fields requires permission to update settings.

Set a postback URL

Section titled “Set a postback URL”
  1. Expand Settings in the portal menu.
  2. Open Integrations.
  3. Find Webhook Settings.
  4. Enter Postback URL.
  5. Select Save Webhook Settings.

The URL must be a public address beginning with http:// or https://. Private and internal addresses are rejected. Developers should read tracker postbacks before processing these requests.

Configure webhooks

Section titled “Configure webhooks”
  1. Expand Settings in the portal menu.
  2. Open Webhooks.
  3. Stay on Settings.
  4. Enter the destination and choose payload fields for each event card.
  5. Select Test on a configured card.
  6. Select Save Settings in the page header.
  7. Open Logs to review recent attempts.

Read the developer documentation in the webhook overview for payload details. Testing and saving require webhook-update permission.

Create an API key

Section titled “Create an API key”
  1. Expand Settings in the portal menu.
  2. Open API Keys.
  3. Select Create API Key.
  4. Enter Key Name.
  5. Choose Key preset. Use the integration preset only for its named integration.
  6. Choose Permissions for a standard key.
  7. Turn on Require request signature (HMAC-SHA256) when your integration signs requests.
  8. Turn on Test mode (sandbox) when you need simulated sends.
  9. Select Create Key.
  10. Copy the key and any secret immediately.

The full credential is shown only once. Follow the developer API keys and permissions guide for authentication and signatures.

Troubleshooting

Section titled “Troubleshooting”
  1. Check the scheme when a postback or webhook URL is rejected.
  2. Use a public destination because private or internal addresses are rejected.
  3. Open Logs to inspect a failed webhook attempt.
  4. Ask the account owner to review settings, webhook, or API-key permissions when an action is disabled.