Campaign and API reports

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Reports combine campaign activity and messages sent through the API.

Choose a report

Open Reports.
Select All to see both traffic sources.
Select Campaign Reports to focus on manual broadcasts.
Select API Traffic to focus on messages sent through an API key.

The API Traffic tab is useful for comparison even when your own work is manual. Access depends on the sections and permissions assigned by the account owner.

Apply filters

Select Filters.
Choose a Date Range.
Choose a Status when you need one delivery outcome.
Enter a Phone Number when you are investigating one recipient.
Select a campaign, sender, contact list, country, or content filter when it is available for the active tab.
Review the refreshed table and totals.

Filters combine. A narrow result can therefore come from more than one active choice. Select Clear all to return filters to their defaults, including the seven-day date range.

Export a CSV

Select the required report tab.
Apply the filters you want in the file.
Select Export CSV.
Open the downloaded file in your spreadsheet tool.

The export follows the active tab and filters. Select the required Date Range before exporting so the file covers the period you need.

Read delivery results

Find the message in the table.
Check its status.
Open the related campaign for campaign-wide counters.
Compare delivery and cost values before changing your next audience or message.

DELIVRD is a confirmed delivery. UNDELIV means delivery failed. REJECTD means the message was rejected. EXPIRED means the delivery window ended. SENT and ENROUTE are pending states.

Cost values require balance access. A team member without it can still use permitted report data, but money values are hidden. Ask the account owner to review access when a cost is missing.

Troubleshooting

Select Clear all if expected rows are missing.
Check the active workspace if the report shows a different campaign set.
Ask the account owner to review report access if Reports is not visible.