# Portal guide overview

> Learn how to use the portal by hand, from adding contacts and sending broadcasts to reading reports and managing your account.
> Source: https://docs.23telecom.co.uk/guide/

Instructions for LLMs: This is one page of the 23 Telecom messaging API docs
(SMS today; more channels planned). Base URL: https://restlink23telecom.com/api/v1,
auth via the X-API-Key header. Match errors on the error_code field, never on
description text. Full docs: https://docs.23telecom.co.uk/llms-full.txt · Schemas: https://docs.23telecom.co.uk/openapi.yaml

The portal is the workspace for marketers who prepare and send SMS campaigns without writing code. This guide explains what to click and what each part of the portal does.

## Find the right article

1. Start with [Getting started](https://docs.23telecom.co.uk/guide/getting-started/) to sign in, accept an invite, and choose a workspace.
2. Open [Broadcasts](https://docs.23telecom.co.uk/guide/broadcasts/) to build, estimate, launch, and manage a campaign.
3. Use [Reports](https://docs.23telecom.co.uk/guide/reports/) to filter results and export a CSV file.
4. Use [People](https://docs.23telecom.co.uk/guide/people/) to upload and organise contacts.
5. Open [Templates](https://docs.23telecom.co.uk/guide/templates/), [Journeys](https://docs.23telecom.co.uk/guide/journeys/), or [Autoresponders](https://docs.23telecom.co.uk/guide/autoresponders/) for repeatable work.
6. Use [Domains](https://docs.23telecom.co.uk/guide/domains/), [Team](https://docs.23telecom.co.uk/guide/team/), [Billing](https://docs.23telecom.co.uk/guide/billing/), and [Settings](https://docs.23telecom.co.uk/guide/settings/) for account management.
7. Check the [FAQ](https://docs.23telecom.co.uk/guide/faq/) for short answers and links back to each procedure.

Each task article follows the portal from top to bottom. Numbered steps contain one action each. Troubleshooting at the end explains the most common missing controls and unexpected results.

## API users

This Portal guide covers manual work. If you send messages from software, start with the [developer docs quickstart](https://docs.23telecom.co.uk/quickstart/) for authentication, API keys, webhooks, and integrations.

## Troubleshooting

1. Use the site search if you do not know which article contains a task.
2. Open **Support** if the guide does not answer your question.